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AGIIS Enhancements

29 November 2025
PCR 275: Subscriber Comments on Entity View Page

An AGIIS user requested there be capability in AGIIS to store subscriber-specific comments on the entity view page. The comments would be used to provide history or supporting documentation about the entity. When adding comments to the Add or Update request, these comments can now be stored and viewable by users of the subscriber that added the comments.

To view comments, go to the Entity View page, scroll to the bottom, and select the button titled Subscriber User Comments:

Users will then be able to see a list of comments entered for that entity. Please note that only comments entered by users of the subscriber that added the comments will be able to be viewed.

29 November 2025
PCR 274: Directory Administrator Visibility to User Product Extract Profiles

The Member Services team (Directory Administrators) fields questions from users that have a scheduled product extract in AGIIS. Previously, the team did not have visibility into the user product extract profile to assist with questions or inquiries. With this enhancement, the Directory Administrators are now able to view the product extract profile for each user.

Additionally, some users have in the past requested that they no longer receive an email each time their product extract completes. We have added functionality that allows the user to turn these email notifications on or off.

29 November 2025
PCR 272: Subscriber and User Metrics

This enhancement provides subscriber primary and secondary contacts the ability to pull these metrics in real time, using the AGIIS web interface. The following metrics are now available:

Subscriber Level Reports, number of:

Web Service Calls
Bulk Files submitted
New GLNs requested
Transactions submitted via bulk upload
Entities Subscriber Verified

User Level Reports, number of:

Transactions submitted by a User
Duplicates reported and accepted
User transactions sent to the Directory Administrator for review
Transactions accepted/rejected by Directory Administrator

To get to this menu, a primary or secondary contact will need to click on the Administration tab, then the Subscriber/User Metrics option. This will take you to the below screen.

From here, select a user from the drop-down list, as well as any parameters that need to be viewed, and click Go:

Once selections are made, the results will appear as follows:

14 October 2025
PCR 273: Directory Administrator Duplicate-Exempt Capabilities

On Saturday, 18 October, AGIIS was enhanced to help streamline the process used by the Directory Administrators for marking a potential duplicate candidate as "Duplicate Exempt."

Previously, when the Directory Administrator (DA) received a request, the Request Update page would display a list of entities that were identified by the system as potential duplicates. When the DA determined that the entity was not a duplicate of the entities displayed in the potential duplicates list, they would mark the entity as, Duplicate Exempt. Doing this ensured that the entity will not be inactivated during the annual de-duplication maintenance.

To ensure that the entities displayed in the potential duplicates list are also not considered for a de-duplication inactivation, they too must be marked as duplicate exempt. Today, the DA must click into each of these displayed records, mark it as duplicate exempt, submit and confirm the update. This can be a time-consuming process when multiple records are involved.

The DA requested that there be a text field on the Request Update page that allows the entry of one or multiple GLNs that will be marked as Duplicate Exempt. This will not speeds up processing times but also helps to reduce the number of records that are incorrectly inactivated during the annual de-duplication maintenance.

25 August 2025
PCR 271: New User Password Email

On Saturday, 23 August, AGIIS was enhanced to automatically email new users a link to establish their password.

When a subscriber administrator creates a new user account, they will fill out the below required sections, and click "Submit".

Once the subscriber administrator clicks the "Submit" button, the below email will be sent to the user, who can then click on the "Establish Password Link" to set up their password. Once logged in the first time, they will be prompted to set up security questions.

Should 24 hours pass before the user sets up their password and they click the "Establish Password Link" in the email, they will receive the following message:

To resend the password email, the subscriber administrator will need to go to the "Administration" tab, click "My Users, then click "Go" to see the list of users. On the right will be a column titled "Incomplete User Profile". The subscriber administrator will simply click on the user's name in that column, and they will receive the following message:

7 July 2025
PCR 269: Prop Code History

On Saturday, 5 July, the Entity View page was enhanced with a "Prop Code History" button.

Clicking this button gives users the ability to see proprietary code changes on an entity and includes the prop code value, date, and the user ID that performed the prop code update.

24 June 2025
PCR 268: Auto-Populate Corresponding UOM

On Saturday, 21 June, AGIIS was enhanced to auto-populate the corresponding Unit of Measure (UOM).

When adding a product’s package size in AGIIS, it is a system requirement to assign a UOM. AGIIS supports two UOM standards, ANSI X12 and UN REC 20. Each of these standards in AGIIS contain a drop-down list of over 700 Units of Measure assigned with a two or three-digit code. For example, if the unit of measure for a product is in gallons, the X12 standard is GA while the UN REC 20 unit of measure is GLL.

Considering the UOM drop-down lists are extensive, it was cumbersome for the user to locate the UOM and assign it for both standards. To make this process more efficient, the system now auto-populates the corresponding UOM. For example, if under the X12 standard the UOM is selected as LB, the UN REC 20 standard will auto-populate with LBR.

28 May 2025 PCR 270: Update Product Email Notification

Prior to today, when a user’s scheduled product extract completes, they would receive an email notiﬁcation with a hyperlink to the FTP site where the ﬁle can be downloaded.

The hyperlink did not require the user to input a username or password. DXC Cyber Security identiﬁed a security vulnerability with this approach, explaining that without credentials, a malicious actor with access to this link could place ﬁles containing viruses, malware, spyware, etc. on the FTP site. The Cyber Security team instructed the removal of anonymous access to mitigate this threat.

To remain in compliance, anonymous access has been removed. Email notiﬁcations have been updated with instructions on how to retrieve the product extract:

To bolster security, we are no longer providing a direct retrieval link to your product extract.

You may retrieve your ﬁle from the AGIIS website by selecting the Files menu>Download

Files>select the Product radio button. The name of your extract will be displayed as a hyperlink. Click on the hyperlink to download your product extract. Please note that you must have the user privilege, “Product – Manage Extracts” to retrieve the ﬁle in this manner.

Another retrieval option is to utilize an FTP client such as Filezilla. This method requires your organization’s username and password.

28 May 2025 PCR 266: Update Home Office Rule Code

Each year, AGIIS undergoes a series of maintenance activities, one being annual de-duplication maintenance. This maintenance identiﬁes duplicate entities (records sharing the same name and address) and determines which record(s) to inactivate, and determines the surviving entity based on a set of survivorship prioritization rules.

There is a set of code in AGIIS known as the Home Office Rule. This set of code is intended to prevent entities from being identiﬁed as duplicates when they all share the same mailing address but have different physical addresses. Many larger organizations have locations across the country, but have mail sent to one shared mailing address. The Home Office Rule code should prevent these types of entities from being considered as duplicates.

Therefore, we have modiﬁed the existing home office rule by comparing the physical addresses of two entities identiﬁed as duplicates, when we run the annual deduplication process. If the physical address is different for both entities, they will not be marked as duplicates, and need to fall under home office rule. They will be marked as duplicates only if their physical addresses are the same.

29 March 2025 PCR 267 — Ability to Update Password Security Questions

On Saturday, 29 March, the User Profile page was enhanced with a "Security Questions" button. This gives the user the ability to update the three security questions and answers, just as they did when signing in for the first time.

When an AGIIS user signs into their profile for the first time, they are required to choose 3 security questions and provide answers that they will be able to recall at a later point in time. For added security, these questions are presented to a user when they click on the Forgot Password link. If the user answers the 3 security questions correctly, a password reset link is sent to the user’s email address.

1 March 2025PCR 265: Add Customizations Button to Extract View Page

On Saturday, 1 March, the Extract View page in AGIIS was enhanced by adding a “Customizations” button to the bottom of the page when a user selects a “Customized” report type. When selecting the Full or Subset extract type, the button showing in the bottom-left will be the Submit button. *Please note: When the Full extract type is selected, it will include products from all manufacturers.